Experienced Desktop Support Engineer/Network Technician with 17 years of increasing responsibility and an MCSE, MCP + I from Microsoft. Personal attributes include professionalism, attention to detail, team player with the ability to work independently.
Skills
| Years | Skill |
|---|---|
| 1-2 | Citrix |
| 10+ | Client/Customer Service |
| 1-2 | Disaster Recovery |
| 10+ | DNS |
| 10+ | Documentation |
| 10+ | Help Desk/Tech Support |
| 3-5 | IIS |
| 1-2 | IT Management |
| 1-2 | Lotus Notes |
| 10+ | Microsoft Office |
| 1-2 | Network Administrator |
| 10+ | PC Hardware |
| 1-2 | Remedy |
| 10+ | Tech Support |
| 3-5 | Training |
| 6-10 | Visio |
| 10+ | Windows |
| 10+ | Wireless |
| 1-2 | XML |
Certifications
| Name | Description |
|---|---|
| MCSE | Microsoft Certified Systems Engineer |
| MCP+I | Microsoft Certified Professional + Internet |
