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Position 2242
PC Support Technician (contract-to-hire)

We are searching for a PC Support Technician to work in a dynamic engineering environment.

The successful candidate enjoys being self-directed and is comfortable working independently (but knows when to involve other team members).

This is a 6-month contract-to-hire.

Bloomfield Hills, MI

Participation in Stout's medical benefits program is available during the contract portion of this assignment.
Upon conversion, our client's benefits include medical, 401K match and profit sharing.

  • 5+ years of PC Support in a Microsoft Windows environment (Windows 7 through 10)
  • Help Desk experience
  • Microsoft Office installation and support experience
  • Hardware installation and maintenance experience
  • Candidates must have excellent customer service skills and be able to perform duties with very limited or no supervision.

  • Any experience with MS SQL Server, Exchange server, Hyper-V, Office 365

Overview of End-user support (Help desk functions):
- Software installation
- CD/DVD creation
- Printer supplies / clearing jams
- Answer users questions
- Troubleshoot hardware/software/network problems

Overview of Desktop, laptop, cell phone setup and installation:
- Install and configure all software needed by user on new device
- Network configuration wired and/or wireless

Overview of New user training on basic information:
- Network login
- Timesheet
- Outlook calendars to schedule resources
- Network drives and printers
- File naming convention

Additional Responsibilities:
- Microsoft Office suite support (Outlook, Word, Excel, and PowerPoint)
- Write 'how to' documentation for end user
- Initiate video and web conferences for meeting

Submit Your Resume
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